Professional investment advisor offering financial planning services in Pretoria and Johannesburg.

TERMS AND CONDITIONS

Effective Date: January 2025

Welcome to Roux Capital. By accessing and using our website, services, or engaging in financial consultation, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with these terms, you should refrain from using our services.


1. DEFINITIONS

  • “Roux Capital” refers to the financial advisory firm offering financial planning, investment management, and retirement planning services.

  • “Client” refers to any individual or entity engaging Roux Capital’s services.

  • “Services” refer to all financial consultation, investment advice, and planning services provided by Roux Capital.

  • “Website” refers to www.rouxcapital.co.za or any affiliated domain operated by Roux Capital.

  • “Agreement” refers to the binding contract between Roux Capital and the Client.


2. FINANCIAL ADVICE DISCLAIMER

  • All financial advice, investment recommendations, and strategic planning offered by Roux Capital are for informational and advisory purposes only and do not constitute direct investment, legal, or tax advice.

  • Roux Capital does not guarantee specific financial outcomes, returns on investments, or market performance.

  • Clients are advised to seek independent legal or tax counsel when making investment decisions.


3. ELIGIBILITY FOR SERVICES

  • Clients must be at least 18 years old to engage with Roux Capital.

  • Roux Capital reserves the right to refuse service to individuals or entities at its discretion.

  • Clients must provide accurate and complete information regarding their financial status for appropriate advisory services.


4. CLIENT RESPONSIBILITIES

  • Clients are responsible for providing true, complete, and accurate financial details.

  • Clients acknowledge that investment involves risk and that past performance is not indicative of future results.

  • Clients agree not to hold Roux Capital liable for any financial losses arising from investment decisions made based on our recommendations.

  • Clients are responsible for complying with relevant tax and financial regulations applicable to their investments.


5. CONFIDENTIALITY & PRIVACY

  • Roux Capital respects the confidentiality of all client information and adheres to the Protection of Personal Information Act (POPIA).

  • Client information will not be shared with third parties without explicit consent, except as required by law.

  • Roux Capital employs industry-standard security measures to protect client data but is not responsible for unauthorized access due to cyber threats.


6. INVESTMENT RISK DISCLOSURE

  • Investment markets are subject to fluctuations, and financial instruments carry varying degrees of risk.

  • Roux Capital does not provide guarantees on investment performance and is not liable for market losses.

  • Clients must assess their own risk tolerance before making financial decisions.


7. FEES AND PAYMENT TERMS

  • Fees for financial planning, investment management, and other advisory services will be disclosed before engagement.

  • Payments must be made as per the agreed-upon schedule. Late payments may incur penalties.

  • No refunds will be issued once a financial plan or service has been delivered unless explicitly agreed upon.


8. INTELLECTUAL PROPERTY

  • All content, branding, and financial strategies provided by Roux Capital are the intellectual property of the company and may not be reproduced without permission.

  • Clients are granted a limited, non-transferable right to use financial reports and analysis provided for personal purposes only.


9. TERMINATION OF SERVICES

  • Roux Capital reserves the right to terminate services if a client provides false information, engages in unlawful activities, or breaches these Terms and Conditions.

  • Clients may terminate their engagement by providing written notice. However, fees for completed services are non-refundable.


10. LIMITATION OF LIABILITY

  • Roux Capital is not liable for any indirect, incidental, or consequential losses resulting from financial decisions made by clients.

  • The company is not responsible for third-party investment failures, economic downturns, or force majeure events.


11. DISPUTE RESOLUTION

  • Any disputes between Roux Capital and a client will first be attempted to be resolved through mediation.

  • If mediation fails, disputes will be subject to arbitration under South African law.

  • The courts of South Africa shall have exclusive jurisdiction over any legal matters related to these Terms and Conditions.


12. CHANGES TO TERMS AND CONDITIONS

  • Roux Capital reserves the right to modify these Terms and Conditions at any time.

  • Clients will be notified of any changes via email or website updates.

  • Continued use of services after changes constitutes acceptance of the revised Terms and Conditions.


13. CONTACT INFORMATION

For any inquiries or clarifications regarding these Terms and Conditions, please contact us:

Roux Capital
Phone: 066 442 5140
Email: info@rouxcaptial.co.za / anton@rouxcapital.co.za
Address: No 7 Crested Barbet, Country Lane, Rietvalleirand

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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